Terms and Conditions

Thysse Printing Service, Inc.
Updated & Effective Date: July 9, 2026
780 Cusick Parkway, Oregon, WI 53575

1. Acceptance of These Terms

These Terms and Conditions (“Terms”) govern all use of the website located at thysse.com (the “Site”) and all products, printing, design, and related services (the “Services”) provided by Thysse Printing Service, Inc., a Wisconsin corporation (“Thysse,” “we,” “us,” or “our”). By accessing the Site, submitting an order, requesting a quote, or otherwise engaging Thysse for Services, you (“Customer,” “you,” or “your”) agree to be bound by these Terms. If you do not agree, do not use the Site or order Services from Thysse. If you are using the Site or placing an order on behalf of a company or other entity, you represent that you have authority to bind that entity, and “you” refers to that entity.

2. Orders and Quotes

Thysse accepts orders in two ways: (a) direct online purchases placed via Brand Portals, and (b) custom orders initiated by request, quoted individually, and confirmed by invoice, email, or signed order form. A quote is an estimate only and does not constitute a binding offer until Thysse confirms acceptance of the order in writing. Thysse reserves the right, in its sole discretion, to refuse, cancel, or limit any order for any reason, including suspected fraud, unauthorized or illegal use, pricing or listing errors, or content that violates these Terms, whether or not the order has already been confirmed or paid for. Specifications (quantity, size, stock, color, finishing, etc.) are locked in at the time of order confirmation. Any change requested after confirmation may result in a revised price, revised timeline, or both, at Thysse’s discretion.

3. Proofs and Customer Approval

Where proofs (digital or physical) are provided, Customer is solely responsible for reviewing them carefully for accuracy, including spelling, layout, color, dimensions, bleed, and content, before approving. Once a proof is approved by Customer, Thysse is not responsible for errors, omissions, or defects that were present in and could reasonably have been identified from the approved proof. If Customer elects to skip proofing or requests expedited production without a proof, Customer assumes all risk associated with that decision. Digital proofs are intended to show layout and content only; due to differences between screen and print output, digital proofs are not a reliable representation of final print color.

4. Pricing and Payment

All prices are stated in U.S. dollars and are subject to change without notice until an order is confirmed. For custom orders, Thysse may require a deposit before work begins and payment in full prior to production, shipment, or pickup of completed goods. Invoices are due upon receipt unless other terms are agreed to in writing. Late payments may accrue interest at the lesser of 1.5% per month or the maximum rate permitted by law, and Thysse may suspend work on any order, current or future, until outstanding balances are paid. Customer is responsible for all applicable sales, use, and other taxes, unless a valid exemption certificate is provided.

5. Cancellations, Changes, and Refunds

Because most of Thysse’s products are custom-manufactured to Customer specifications, all sales are final once production has begun, and custom orders are generally non-refundable and non-returnable except as described below. Before production begins, Customer may cancel an order for a full refund of amounts paid, less any costs already incurred by Thysse (such as design time, proofing, or materials ordered). If a completed order contains a material defect caused by Thysse (and not attributable to an error in Customer-approved artwork, proofs, or specifications), Thysse will, at its option, reprint the affected quantity or issue a partial or full refund or credit for the defective portion of the order. This remedy is Customer’s sole and exclusive remedy for defective goods.

6. Production Tolerances and Print Quality

Printing is a manufacturing process with inherent variability. By ordering, Customer acknowledges and accepts the following industry-standard tolerances:

• Color: reasonable variation in color between individual print runs, and between screen displays and final printed output, is normal and expected and is not considered a defect. Thysse does not guarantee exact color matching unless Customer has purchased and approved a certified hard-copy proof for that specific job.
• Materials and finishing: minor variations in stock, cutting, trimming, folding, and finishing within standard industry tolerances are not considered defects.

These tolerances apply to both online and custom-quoted orders and are factored into Thysse’s pricing and production planning.

7. Turnaround Times and Delivery

Any turnaround time, production estimate, or delivery date provided by Thysse, whether on the Site, in a quote, or otherwise, is an estimate only and is not a guaranteed or binding deadline unless expressly agreed to in writing as a guaranteed date. Thysse is not liable for delays caused by circumstances beyond its reasonable control, including but not limited to equipment failure, supply or material shortages, carrier or shipping delays, incomplete or late file submission by Customer, or events described in Section 17 (Force Majeure). Title and risk of loss for physical goods pass to Customer upon Thysse’s delivery of the goods to the shipping carrier or upon Customer pickup, whichever applies.

8. Customer-Supplied Content and Intellectual Property

Customer is solely responsible for all artwork, logos, text, images, and other content submitted for printing (“Customer Content”). By submitting Customer Content, Customer represents and warrants that it owns or has all necessary rights, licenses, and permissions to use and reproduce that content, and that the content does not infringe, misappropriate, or violate any third party’s copyright, trademark, right of publicity, privacy, or other intellectual property or proprietary right, and does not violate any applicable law. Thysse has no obligation to review Customer Content for infringement or legality and may, but is not required to, refuse to print any content it believes may be unlawful or infringing. Thysse is not liable for any claim arising out of Customer Content, and Customer agrees to indemnify Thysse as described in Section 16.

9. Work Created by Thysse

Unless otherwise agreed in writing, original design work, artwork, layouts, or creative material created by Thysse for Customer (“Thysse Work Product”) remains the property of Thysse. Customer receives a non-exclusive, non-transferable license to use the finished, delivered materials for their intended purpose. Thysse Work Product may not be resold, sublicensed, or reproduced by Customer for purposes beyond the original order without Thysse’s prior written consent, unless Customer has separately purchased full ownership rights in writing. Thysse may retain copies of completed work for its own portfolio, marketing, and record-keeping purposes unless Customer requests confidentiality in writing at the time of order.

10. Website Use and Content

The Site, including its text, graphics, logos, and software, is owned by or licensed to Thysse and is protected by applicable intellectual property laws. Except as expressly permitted in these Terms, no portion of the Site or its content may be copied, reproduced, decompiled, disassembled, reverse engineered, modified, republished, or transmitted in any form or by any means without Thysse’s prior written permission. Customer may not copy, reproduce, or use content from the Site except as necessary to place and manage an order. Thysse may update, modify, or discontinue any part of the Site or Services at any time without notice.

11. Website Accounts and Security

If the Site allows Customer to create an account or log in to an online ordering portal, Customer is responsible for maintaining the confidentiality of its login credentials and for restricting access to its account and devices. Customer agrees to accept responsibility for all orders and activity occurring under its account, whether or not authorized by Customer, except to the extent caused by Thysse’s own negligence or breach of these Terms. Customer agrees to notify Thysse promptly of any suspected unauthorized use of its account.

12. Links to Third-Party Websites

The Site may contain links to third-party websites provided solely as a convenience to Customer. Such links do not constitute or imply Thysse’s endorsement, sponsorship, or recommendation of the linked site or its content. Thysse is not responsible for the availability, accuracy, or content of any third-party website, and use of any such site is subject to that site’s own terms of use and privacy policy.

13. Downloaded Files

Thysse may make templates, proofs, or other files available for download through the Site. While Thysse takes reasonable precautions, Thysse does not guarantee or warrant that any file available for download will be free of viruses or other harmful code, and Customer downloads such files at its own risk.

14. Disclaimer of Warranties

EXCEPT FOR THE LIMITED REMEDY EXPRESSLY PROVIDED IN SECTION 5, THE SITE AND ALL SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE,” WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. THYSSE DOES NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE.

15. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, THYSSE’S TOTAL LIABILITY TO CUSTOMER FOR ANY CLAIM ARISING OUT OF OR RELATED TO AN ORDER OR THESE TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, WILL NOT EXCEED THE AMOUNT ACTUALLY PAID BY CUSTOMER FOR THE SPECIFIC ORDER GIVING RISE TO THE CLAIM. IN NO EVENT WILL THYSSE BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST BUSINESS, OR LOST DATA, EVEN IF THYSSE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. BECAUSE SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO CUSTOMER. IN SUCH CASES, THYSSE’S LIABILITY WILL BE LIMITED TO THE GREATEST EXTENT PERMITTED BY LAW, BUT WILL IN NO EVENT EXCEED THE GREATER OF (A) THE AMOUNT PAID BY CUSTOMER FOR THE ORDER GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED DOLLARS ($100.00).

16. Indemnification

Customer agrees to indemnify, defend, and hold harmless Thysse and its officers, employees, and agents from any claim, loss, liability, or expense (including reasonable attorneys’ fees) arising out of: (a) Customer Content, (b) Customer’s breach of these Terms, (c) Customer’s use or misuse of the Site, or (d) Customer’s use of the products or materials produced by Thysse.

17. Force Majeure

Thysse will not be liable for any failure or delay in performance resulting from causes beyond its reasonable control, including acts of God, fire, flood, labor disputes, equipment or utility failures, supply chain disruptions, carrier delays, government action, or public health emergencies.

18. Governing Law and Dispute Resolution

These Terms are governed by the laws of the State of Wisconsin, without regard to its conflict-of-laws principles. Any dispute arising out of or relating to these Terms or any order will be brought exclusively in the state or federal courts located in Dane County, Wisconsin, and each party consents to the personal jurisdiction of those courts.

19. General Provisions

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect. Thysse’s failure to enforce any provision is not a waiver of that provision. Customer may not assign or transfer any rights or obligations under these Terms without Thysse’s prior written consent; Thysse may assign these Terms freely. These Terms, together with any order confirmation or signed agreement for a specific job, constitute the entire agreement between the parties regarding their subject matter and supersede any prior agreements or understandings.

20. Changes to These Terms

Thysse may update these Terms from time to time. The “Effective Date” above reflects the date of the most recent revision. Continued use of the Site or continued ordering of Services after changes are posted constitutes acceptance of the updated Terms. Orders already confirmed remain governed by the Terms in effect at the time of confirmation.

21. Contact Us

Questions about these Terms can be directed to:
Thysse Printing Service, Inc.
780 Cusick Parkway, Oregon, WI 53575
Phone: (608) 249-6951
Website: thysse.com