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Frequently Asked Questions

Have questions? We've got answers.

Explore our FAQ for quick, helpful insights on everything from services to project support and beyond.
We provide offset printing, digital printing, large format printing, and direct mail services to meet a variety of needs.
We accept PDF, AI, and PSD files. For specific color requirements and resolution guidelines, please contact us or check out our prepress blog.
Yes, we offer a full range of design and creative services.
It depends on how the display, sign, or graphic will be used. Let us know the specifics, and we’ll recommend the best material for your needs.
We’ll provide a comparison of both materials, including price differences and key characteristics, to help you make the best decision for your project.
- Emma Lyons, Account Manager
Turnaround time varies depending on the size and complexity of the project, but it's generally 5 to 7 business days from proof approval.
- Emma Lyons, Account Manager
Yes, we serve clients nationwide.
- Emma Lyons, Account Manager
We have a few in-house installers, but we primarily rely on a trusted network of professionals to meet installation needs both locally and nationwide.
- Emma Zoe Lyons, Account Manager
For the best resolution, please download the proof to view it accurately.
Bleed is the area of your design that extends beyond the final trim size, ensuring there are no white edges after cutting. We typically recommend 0.125" of bleed on all sides.
- Julie Thysse, Preflight & Color Science Manager

For high-quality printing, images should be at least 300 DPI (dots per inch) at the final print size. Lower resolutions may result in pixelation or blurriness.

- Julie Thysse, Preflight & Color Science Manager

To avoid issues:

  1. Use high-resolution images (300 DPI)
  2. Include .125” bleed
  3. Set the document to CMYK color mode
  4. Embed or outline all fonts
  5. Export with crop marks
  6. Export as single pages
  7. Carefully review proofs before approval
- Julie Thysse, Preflight & Color Science Manager
Want to learn more? Check out our blog on Avoiding Common Prepress Mistakes
  1. Use high-resolution images (300 DPI)
  2. Include .125” bleed
  3. Set the document to CMYK color mode
  4. Embed or outline all fonts
  5. Export with crop marks
  6. Export as single pages
- Tom Schoenherr, Project Manager
Want to learn more? Check out our blog on Avoiding Common Prepress Mistakes

Yes, the single most important part of any direct mail campaign is the list or lists. With the best data and over 6,000 attribute filters at our fingertips, our Targeting Specialists set you up for success, and the process is free.

Yes, from simple postcards and letters to highly elevated dimensional mail kits, and catalogs– our award-winning (and USPS Certified) designers will rock your world, and your mailing. We do this every day, so expect amazing results and enjoy the process.

No. We do offer graphic design services and digital marketing solutions that are specific to direct mail. We do offer digital marketing strategy or manage digital ad campaigns.

Absolutely. Thysse’s G7 print production capabilities feature a wide range of cutting-edge printers and finishing options that enable us to honor your brand standards and consistently deliver on-color results. 

Ab-so-lutely. We happen to have the newest, best, most efficient variable data print (VDP) capabilities available. Let’s personalize every pixel in your catalogs, multi-piece letters or postcards! We make it easy, efficient and at G7 color standards.

Request Free VDP Samples

Yes. From postage optimization (drop-shipping, commingling, pre-sort etc.) to USPS incentives/discounts, CASS and NCOA, our mail services team is top notch, USPS-certified-great and ready to help you save every nickel possible.

Yes. Our web-enabled Direct Mail Automation Solution plugs you directly into our print and mail workflows. Dozens of mailings each day? You’re going to love how we make that easy.

Yes. We have a variety of options you can pick from to build out solutions tailored to your unique goals and needs. Connect with a specialist to learn more.

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