Agrace approached Thysse with an opportunity for a brand new project: a custom gift box for all employees to recognize them for their dedication and contributions in 2020. From March to December, these team members faced enormous challenges in providing patient care and facilitating family communications, all while navigating a pandemic themselves. Agrace’s CEO, Lynne Sexten, wanted to express Agrace’s appreciation for employees’ perseverance and commitment to providing the best standard of care for Agrace patients. In mid-December, Thysse had the opportunity to sit down with Liz Kopling, Director of Marketing and Communications, to discuss the entire process and how it was received by staff.